We've put together a list of answers to the most commonly asked questions from our customers
We are 100% committed to making sure our customers have a positive and successful experience with Rimol Greenhouse Systems. If you don’t find the answer to your questions in the list below, please contact us and we’ll be happy to assist you.
Are there instruction manuals to help me install my greenhouse?
Yes, Rimol Greenhouse Systems offers instruction manuals for every type of structure, as well as many of our other systems. All of the RGS instruction manuals have recently been updated and are now available electronically in PDF format. These new instructions have more photos and illustrations in order to simplify the greenhouse construction process. If you have any questions on construction, email us and we will provide you with a PDF copy of any of the instruction manuals that you would like.
Does Rimol Greenhouse Systems have a Facebook page?
Yes! In addition to our Facebook page, we also have a social media presence through Twitter, YouTube, and Google+. This allows customers to have the opportunity to communicate directly with sales representatives, keep up on the latest news from Rimol Greenhouses, and upload photos and videos of their greenhouse projects to share with others.
How can my business be featured in the "Customer Spotlight?"
Visit the Customer Spotlight section of our website and fill out the form for your business. Each month, we will choose one of the entries to feature.
Can I still purchase products from Rimol from outside of the United States?
Yes. Although this may create some logistical problems in the shipping and delivery of your products, we will gladly work with you directly to determine how to help you complete your greenhouse project. If you are located outside of the United States and would like to purchase from Rimol Greenhouse Systems, please contact us.
What if I do not know what type of structure I want?
First, explore our Learning Center, which will provide you with articles and resources to learn everything you ever wanted to know about the greenhouse construction process, as well as all of the products and structures that Rimol Greenhouse Systems offers. If you have taken a look at our Learning Center and still cannot decide which greenhouse will be best for you, give us a call, and our experienced sales technicians will help you throughout the process.
What is the "Greenhouse Guide?"
The Greenhouse Guide is our newsletter, which discusses the latest trends in growing and features instruction how to begin a greenhouse project of your own. This newsletter will showcase customers, answer questions from growers, and provide tips on how to maintain a healthy greenhouse. You can sign up to receive the Greenhouse Guide and find more information by visiting our Learning Center.
Where can I find a distributor near me?
Rimol Greenhouse Systems has product distributors all over the country. Our distributors include:
- Green Island Distributors – Riverhead, NY
- Martin’s Produce Supply – Shippensburg, PA
- Kenai Feed & Supply – Kenai, AK
Distributors are still wanted in several parts of the country. If you are interested, contact us by email at .
Where is Rimol Greenhouse Systems located?
Our factory is located in Hooksett, New Hampshire, in the Northpoint Industrial Community. If you are coming from I-93 North, take Exit 7 which puts you onto Route 101 heading east. Drive two miles and take Exit 1. At the bottom of the ramp, turn left onto Route 28 bypass heading north. Drive ¾ of a mile and turn left into Northpoint Industrial Community.
What's the difference between the Nor'Easter and the High Tunnel?
The difference between a Nor'Easter and the High Tunnel is that high tunnels use Eastpoint, Northpoint, and Nor'Easter frames, with longer ground posts, to make them "high" tunnels.